Refund/Return Policy
We are happy to refund any purchase as long as the goods are returned unused within 7 days of receiving the goods. Should you of used the products and not be satisfied with the results, contact us so we ensure your issue is resolved in a professional manner.

Should any products be received in a broken state contact us as soon as possible so that we can send you a replacement.

Delivery Policy
We utilize Australia Post for most deilveries. Either eParcel, Receipted Delivery or Express Post services are used, currently we are charging $12.50 flat rate per order across Australia.

All prices and transactions are displayed and processed in Australia Dollars and include GST.

Privacy Policy
In the course of doing business with you we require you to provide certain information in order to purchase our products. We will not, under any circumstances divulge this information to any third party without the prior express permission of the user, or unless compelled to do so by law.

This policy of non-disclosure includes but is not restricted to the following:

Customer names
Customer contact details
Customer email addresses
Customer usage patterns

We are obliged to keep records for a certain period. These records can include information about a customer's usage, contact details, and information relating to payments for services provided. This information is confidential and will not be divulged under any circumstances unless we are compelled to do so by law.

Cookie Disclosure Statement
A technology called "cookies" involves a file being transferred from a website to the hard drive of your computer so that the website operator can track activities on that site.

Third party links
Our home site contains links to other Internet sites. While we encourage all of our partners, contributors and third parties to implement policies and practices that respect the privacy of our users we are not responsible for the privacy practices or the content of such websites.

Terms of Use
By using our online store you accept the policies and conditions above.

Disclaimer
AG Group Australia Pty Ltd, Waxit Car Care and any of its directors and or employees cannot be held responsible for damage caused to you, your vehicle, vehicles you are working on or your property caused by the inappropriate or incorrect use of products purchased from us. Please read the instructions on the label or contact us for advice if you are unsure.